Consumer Information
This page provides consumer information for WD Therapy PLLC regarding health care record requests and complaint processes, in accordance with Texas Health & Safety Code §181.105 (HB 4224).
Stephen Andrew Waller-De La Rosa, LPC (#85790), is the licensed professional responsible for services provided by the practice, WD Therapy PLLC
Health Care Records Requests
Current and former clients may request access to or copies of their health care records. Requests must be made in writing and will be processed in accordance with HIPAA and Texas law.
Security Notice: Standard email is not a secure method of communication. Please do not email identification documents (such as your ID) or sensitive clinical details.
To initiate a records request, please email info@wdtherapy.com with:
Your full legal name and date of birth
The dates or types of records requested
Your preferred delivery method (secure portal, mail, etc.)
Requests may be subject to identity verification and applicable fees as permitted by law.
Licensing Authority Contact
Services provided by this practice are regulated by the Texas Behavioral Health Executive Council (BHEC). If you have questions regarding licensure or professional standards, you may contact the Council directly.
Texas Behavioral Health Executive Council
George H.W. Bush State Office Building
1801 Congress Ave., Ste. 7.300
Austin, Texas 78701
(512) 305-7700
Investigations/Complaints 24-hour system: (800) 821-3205
Filing a Consumer Complaint
You have the right to file a consumer complaint regarding this practice with the Texas Office of the Attorney General’s Consumer Protection Division.
https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint
Questions Regarding House Bill 4224
Questions Regarding House Bill 4224
For questions related to House Bill 4224 or consumer access requirements under Texas law, please contact the Texas Behavioral Health Executive Council using the Council’s Contact Us webpage: https://bhec.texas.gov/contact-us/